Latest update 5 July 2026

Terms & Conditions

General

Welcome to Fierce Fitness Apparel. By using our website, purchasing our products, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use of the Website

By accessing our website, you confirm that:

  • You are at least 18 years old, or using the site under the supervision of a legal guardian.
  • You will not misuse the website, attempt to breach security or engage in fraudulent activity.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

2. Product Information

We aim to provide accurate product descriptions, images, and details. However:

  • Colours may vary slightly due to screen settings.
  • Fit and sizing may differ based on individual body types.
  • We may update product designs or specifications without prior notice.

3. Pricing & Payment

All prices are listed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to adjust prices at any time.

Payments are processed securely through trusted third‑party payment providers.

4. Shipping Policy

We partner with a third‑party courier service to deliver your order.

  • Estimated delivery time: 3–5 business days.
  • Once your order is handed over to the courier, you will receive tracking details.
  • We cannot be held liable for delays caused by the courier, weather conditions, operational issues or any circumstances outside our control.

If your parcel is significantly delayed, we will assist in following up with the courier to the best of our ability.


5. Returns, Exchanges & Refunds

No Refunds

We do not offer refunds on any purchases.

Exchanges

Exchanges are permitted under the following conditions:

  • Request is made within 14 days of receiving your order.
  • The item is unworn, unused and in its original condition.
  • All tags, packaging, and labels must be intact.
  • Items showing signs of wear, damage or tampering will not qualify for exchange.

Customers are responsible for return shipping costs unless the item is defective.


6. Defective or Faulty Items

We take quality seriously. If you receive an item that appears defective or damaged:

  • Contact us via email or WhatsApp within 7 days of receiving the product.
  • Include photos or videos showing the issue.

We will assess the defect and work with you to reach a fair and reasonable resolution, which may include replacement or credit depending on the situation.


7. Order Cancellations

Orders cannot be cancelled once payment has been processed.

If you made an error, contact us immediately — we will assist where possible, but cannot guarantee changes once the order is in processing or transit.


8. Intellectual Property

All content on the Fierce Fitness Apparel website — including logos, branding, product designs, images and text — is owned by Fierce Fitness Apparel and may not be copied, reproduced or distributed without written permission.


9. Limitation of Liability

Fierce Fitness Apparel is not liable for:

  • Any indirect, incidental or consequential damages arising from product use.
  • Delays caused by third‑party couriers.
  • Misuse of products or failure to follow care instructions.

Our maximum liability is limited to the purchase price of the product in question.


10. Privacy

Your personal information is handled according to our Privacy Policy, available on our website.


11. Contact Information

For support, exchanges, or defect queries, reach us at:

Email: info@fiercefitness.co.za

WhatsApp: +27 74 493 7169

Business Name: Fierce Fitness Apparel Pty Ltd

Location: Johannesburg, South Africa